Your details, handled with care.
How we collect, use and look after your personal information when you get in touch.
Who we are
Brunettes With Brushes is a painting and decorating business run by partners Bonny and Kerry, serving homes across Kent. We’re responsible for the personal information described here. If you have any questions about it, email hello@brunetteswithbrushes.co.uk or call 07913 596928.
What we collect
When you contact us (through our website form, by email, phone, text or WhatsApp), we collect the details you give us: your name, email address, phone number, postcode or address, and information about your project, including any photos you send. If you become a customer, we also keep records of the quotes, bookings, invoices and payments for your job.
How we use it
We use your information to reply to your enquiry, arrange a visit, prepare your quote, plan and carry out the work, send invoices and keep the business records we’re required to keep. We don’t sell your information, and we won’t send you marketing unless you’ve asked us to.
Our lawful basis
Under UK data protection law, we use your information to take steps you’ve asked for before entering into a contract (such as preparing a quote) and to carry out our contract with you; because we have a legitimate interest in responding to enquiries and running our business; and to meet our legal obligations, such as keeping financial records.
Who we share it with
Only the services that help us run the business, such as our website host (Hostinger), our email provider and our accountant, and only as much as they need. We’ll never share your details with anyone else unless the law requires it.
How long we keep it
If an enquiry doesn’t go ahead, we delete your details within 12 months. For customers, we keep job and financial records for six years, as required for tax purposes.
Your rights
You can ask to see the information we hold about you, and ask us to correct it, delete it, restrict how we use it or stop using it. Just email us and we’ll respond within one month. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk, though we’d appreciate the chance to put things right first.
Cookies
This website doesn’t use advertising or tracking cookies. Our pages load fonts from Google Fonts, which means your browser connects to Google’s servers to display them. If we add website analytics in future, we’ll update this notice first.
Last updated: September 2026.